Client Stories

The proof, in our clients’ own words.

Browse the case studies by industry or by the situation you’re in, then read the wall of what managers, leaders and HR teams say about working with us.

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in-depth case studies
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client voices on the wall
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Net Promoter Score

Featured story

Chartway Group

6

promoted to senior leadership in 12 months

A post-acquisition management layer spread across seven divisions, united into one team leading to one goal.

Construction & Property
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Start with your situation

What’s the situation you’re in?

Most teams don’t come to us by sector, they come with a moment to navigate. Pick the ones that sound like yours and we’ll surface the closest parallels.

Refine by industry

22 stories across every kind of organisation

Chartway Group
Construction and Building

6

promoted to senior leadership in 12 months

A post-acquisition management layer spread across seven divisions, united into one team leading to one goal.

Post-acquisition & restructureMulti-brand groupHigh-potential & successionPerformance conversations
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SCAPE Group
Construction and Building

Award winning

winner of a Workforce CN Learning Excellence Award

A programme for aspiring managers worked so well it became how the whole organisation develops its leaders.

First-time managersWhole team, together
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Cloud Gateway
Technology

69 → 88

Manager Approval NPS, scored in a 360

Fresh from a raise, a Network-as-a-Service scale-up put its entire leadership team in one room.

Scaling / hypergrowthWhole team, together
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Skin Analytics
HealthcareTechnology

+268%

rise in their Manager Approval Score, team-scored 25 to 92 in a 360

Newly funded with a hiring wave coming, an AI medical-device company got its leaders ready to step up first, clinical to commercial.

Scaling / hypergrowthWhole team, togetherTechnical & expert teams
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CP Catapult
Innovation

+151%

team-scored Manager Approval NPS, from 33 to 83

CP Catapult knew they wanted situational leaders. We built the programme to make it real.

Bespoke to your modelTechnical & expert teams
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Financial Times
Media & PublishingProfessional Services

Owned actions

managers run retrospectives that turn problems into owned actions, not lists

Two very different FT businesses, two completely different programmes, built for what each actually needed.

Multi-brand groupFirst-time managers
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Buckles
Professional Services

Control to trust

lawyers who held every answer now coach their teams to find their own

As its lawyers stepped up to lead teams, a cross-border law firm developed 59 of them as managers, together.

First-time managersMulti-site & dispersedWhole team, together
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The Inn Collection
Hospitality

Calmer conversations

first-time managers handle the hard talks mid-shift without losing the team

The best servers, chefs and supervisors across a multi-site operator, turned into confident managers.

First-time managersMulti-site & dispersed
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Lifebox
Charity & Non-profitHealthcare

Fairer meetings

global meetings redesigned with translation so everyone takes full part

A global health non-profit developed 54 people across continents as one organisation.

Values-led organisationMulti-site & dispersedWhole team, together
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Oxford Innovation
Innovation

171

people, one connected community

Centres spread across the country, rarely meeting, became one community that learns from each other.

Multi-site & dispersedWhole team, togetherBespoke to your model
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Prostate Cancer UK
Charity & Non-profit

Leave the silence

managers now ask and wait instead of solving every problem themselves

One approach to management across a charity, built on the organisation's own values, not an off-the-shelf course.

Values-led organisationBespoke to your model
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Whisper
Media & Publishing

Guide, don't solve

mentors moved from telling people what to do to asking what they think

A world-class sport and factual TV producer turned its people into mentors, two years running.

Early-career talentHigh-potential & succession
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The INKEY List
Retail & Consumer

Stepping back

leaders who were the team's comfort blanket now let people try and own it

A fast-scaling beauty brand developed its senior leadership team, twenty-one leaders across ten functions, as one.

Whole team, togetherScaling / hypergrowth
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RightShip
Technology

Network, not silo

colleagues now reach for a peer three timezones away instead of solving alone

A global maritime-tech business developed 83 of its people across every timezone and function, and started learning as one connected team.

Multi-site & dispersedTechnical & expert teamsWhole team, together
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Communitas Clinics
Healthcare

9.1/10

average Performance Partner rating

An NHS community-care provider developed its whole organisation, clinical and operational, then went deeper with the people chosen to lead it next.

Bespoke to your modelHigh-potential & successionWhole team, together
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Changing Social
TechnologyProfessional Services

Real dates, not ASAP

leaders delegate with a deadline and a checkpoint, not 'as soon as possible'

A scaling Microsoft-partner consultancy where every level built one shared way to manage, together, then commissioned a full two-cohort programme.

Scaling / hypergrowthTechnical & expert teamsWhole team, together
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365 Finance
Finance & Banking

Managing up

leaders now align their teams to where the business is going

A fast-scaling financial services provider developed its first-ever leadership cohort, ten heads of nine functions, into one team that manages the same way.

Scaling / hypergrowthWhole team, together
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Inviqa
Professional ServicesTechnology

Manage as one

engineers, designers and client leads now manage to one shared standard

After a restructure, a digital consultancy developed its whole new management team, every discipline in one room, into one leadership group with a shared way to manage they own.

Post-acquisition & restructureWhole team, togetherTechnical & expert teams
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Doctify
TechnologyHealthcare

3 years

of partnership and building, now developing the whole leadership team

A healthcare-technology scale-up developing its entire leadership team, from the CEO down, to lead as one.

Scaling / hypergrowthWhole team, together
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Frontier Economics
Professional Services

+6%

rise in the business team's Manager Strength Index

In a consultancy where performance conversations are easy to defer, managers now have them proactively.

Performance conversationsWhole team, together
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Wayve
Technology

Map, then move

leaders map who a change touches across geographies before they act

One unified leadership team, leading consistently across every market a frontier-AI company expands into.

International expansionScaling / hypergrowthTechnical & expert teamsBespoke to your model
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UWC International
Education

Agree up front

leaders front-load stakeholder sign-off at the start of work, not the end

Inside a global education movement, a leadership team scattered across countries and functions became one community with a shared way of leading.

Values-led organisationMulti-site & dispersed
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Your team could be the next story.